Q
How can I contact your customer support?
WhatsApp: +86 19065026730 | Contact Person: Pudding Lu
Q
Are product samples available before ordering?
Yes, samples are available. You can place a sample order directly using the link.
Q
Do you offer OEM/ODM customization services?
Yes, we provide both OEM and ODM services. All parameters can be customized per request, including B.C (8.5mm-8.7mm), diameter (14.0mm-15.0mm), water content (38%-42%), power (-0.00~-8.00), packaging (vial or blister), and outer box design.
Q
How is the shipping cost calculated?
Shipping cost depends on your destination country and total order quantity.
Q
What is the estimated delivery time?
We dispatch shipments via DHL. Delivery typically takes 5 to 9 working days after shipment.
Q
What range of prescription power do you provide?
We offer clear soft contact lenses with prescription powers ranging from -1.00 to -20.00. Please contact us to confirm your specific prescription needs.